Terms & Policies

Refunds & Returns

• Due to the nature of our products, we do not accept returns or exchanges unless the item is damaged or defective upon arrival.
  
  
• Pick-up orders must be collected within 2 weeks . If the customer does not make contact and does not collect the order within this period, the order will be canceled without refund .

Delivery Policy

• Shipping available Australia-wide via Australia Post.
  
  
• Options: Standard Parcel Post or Express Post (both include tracking).
  
  
• Processing time: 1–3 business days before dispatch.

Privacy Policy

Your personal information will only be used to:

• Process and deliver your order
  
  
• Provide customer support
  
  
• Keep you updated with any order-related notifications